Quality - ferm LIVING

With high-quality products that arrive to their destination in good condition, you only have to do things once – we believe that this is the most sustainable way of doing things. We have a claim rate of less than 1%, which we believe is low for our industry – and we want it to be lower.

We have implemented a comprehensive quality control system in order to inspect our products and make sure that they live up to our quality standards. Our suppliers perform consistent quality control inspections on-site, and we also routinely visit the manufacturing locations to conduct our own quality control checks.